Ai sensi degli articoli 52 e seguenti del Codice del Consumo, il consumatore ha il diritto di recedere dal contratto di acquisto entro 14 giorni dalla consegna dei prodotti, senza obbligo di fornire alcuna motivazione.
Per esercitare il diritto di recesso, compila il modulo sottostante inserendo i dati richiesti e conferma la richiesta tramite il pulsante dedicato.
Una volta inviata la richiesta, riceverai una conferma all'indirizzo email indicato. Successivamente ti verranno fornite le istruzioni per la restituzione della merce.
Il rimborso sarà effettuato entro i termini previsti dalla normativa vigente, utilizzando lo stesso metodo di pagamento impiegato per l'acquisto, salvo diverso accordo tra le parti.
Si ricorda che il diritto di recesso può essere escluso nei casi previsti dall'art. 59 del Codice del Consumo, tra cui prodotti personalizzati, beni confezionati su misura o altre categorie per le quali la normativa non prevede la restituzione.
Per maggiori informazioni è possibile consultare la sezione Termini e Condizioni di Vendita o contattare il servizio clienti.
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